Last updated: 2025
This Privacy Policy explains how DT Building & Maintenance (“we”, “us”, “our”) collects, uses, and protects your personal information.
We are committed to safeguarding your privacy and complying with all UK data protection laws, including the UK GDPR and Data Protection Act 2018.
By using our website, booking our services, or contacting us, you agree to the terms of this policy.
When you contact us, book a service, or request a quote, we may collect:
Name
Email address
Phone number
Property address
Details of your enquiry
Any information you provide through our booking form or contact form
When you visit our website, we may automatically collect:
IP address
Browser type
Pages visited
Time and date of visit
Cookies (see Section 9)
If payments are made through our website or invoicing system, card details are processed securely by third-party payment providers.
We do not store or access your full card details.
We use your information to:
Provide our services
Respond to enquiries
Arrange bookings or call-outs
Send quotes or invoices
Improve our website
Maintain internal records
Comply with legal obligations
We do not sell or share your personal information for marketing purposes.
We process your data under the following lawful bases:
Contract – to provide the services you request
Legitimate interests – to operate our business effectively
Consent – for contact form submissions or marketing (where applicable)
Legal obligation – for tax, accounting, or regulatory requirements
Your data may be shared with:
Trusted subcontractors or engineers who assist with your work
Payment processors
Website hosting providers
Legal or regulatory authorities if required by law
We only share what is necessary to complete the service, and all third parties must comply with data protection laws.
We store information securely using encrypted systems and secure servers.
We take appropriate measures to prevent unauthorised access, loss, or misuse of your data.
Information is kept only as long as necessary to:
Provide services
Meet legal or accounting requirements
Resolve disputes
You have the right to:
Access your data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request a copy of your data
Withdraw consent at any time
To exercise these rights, contact us at:
📧 info@dtbuilding.co.uk
📞 07415870579
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
We use cookies to improve your browsing experience and website performance.
You can control cookies through your browser settings.
(If you want, I can also write a full Cookies Policy.)
We may update this Privacy Policy at any time.
The updated version will be posted on this page with a new “Last updated” date.
If you have questions about this Privacy Policy or how we handle your data, contact us at:
DT Building & Maintenance
📧 info@dtbuilding.co.uk
📞 07415870579
📍 South Ockendon